Frequently Asked Questions

Driver must produce a valid Singapore Class 3 driver's license and identity card (locals) or International driver's license translated in English with passport (foreigners). Minimum age is above 23 and maximum 60 years old. A minimum of 2-year qualified driving experience is required.

Vehicle is insured to cover third-party liabilities and property damage.

Rates include insurance, maintenance and unlimited mileage. Minimum charge is one-day rental. Excess hour is charge at one fifth of daily rates. Rates are subject to change without prior notice. All rates are quoted in Singapore dollars.

The hirer must report all accidents to Meridian Auto Leasing Office immediately. Hirer shall not admit liability. Should there be bodily injuries, the hirer must report to the Singapore Traffic Police within 24 hours. A original copy of the accident report must be submitted to our office as soon as possible. For non-injury accident case, the hirer is required to fill in a non-injury motor accident report form, which can be obtained from Meridian Auto Leasing office.

CDW is COLLISION DAMAGE WAIVER. Vehicle is covered under comprehensive insurance. However, the hirer is liable for the excess liability, which may be reduced to non-waiverable excess upon payment of the CDW as follows: -

Group Excess Liability CDW
Per Day / Week
Non Waiverable Excess
Cat A-B S$3000 S$20 / S$140 S$1500
Cat C S$4000 S$25 / S$175 S$2000
Cat D S$5000 S$30 / S$210 S$2500
MPV/SUV S$6000 S$35 / S$245 S$3000

CDW does not cover missing items, accessories, windscreen, sand blasting, paintwork, undercarriage, vandalism, riots, act of god or damages not caused as a result of collision. Excess liability is applicable to each and every accident or damages.

This additional cover may be arranged at the request of the hirer, which provides coverage of up to S$20,000 for the driver and S$15,000 collectively for the passengers (up to maximum of (03) passengers. Personal Accident Insurance can be purchased at S$10 per day or S$90 per month.

Hirer should refill the petrol to the same level as rented out from Meridian Auto Leasing. If the tank is not refuelled, a S$5 refuelling service charge and the cost of petrol will be charge.

Hirer is responsible for all parking and traffic violations and it is the responsibility of the hirer to have the cash card for ERP gantry.

A service fee of S$20.00 is chargeable for either delivery or collection of car during office hours (0900-1800 hrs Mon-Fri & 0900-1600 hrs on Sat) and S$30.00 after office hours. 

24-Hour Roadside Assistance is available in Singapore and Malaysia.

Meridian Auto Leasing provides a 24-Hour Emergency Breakdown and Towing service at no cost to the hirer, in the event that the vehicle or its replacement suffers a breakdown or accident within mainland Singapore.

The hirer agrees that damaged tyres, empty petrol tank, loss of car key or key locked inside the vehicle by itself, does not constitute a breakdown and in the event that the 24-Hour Roadside Assistance is called to upon to respond to such occurrence, the hirer shall bear the cost of such response at S$30.00 service charge per trip and other cost as follows: -

Loss of car key - Chargeable 

Damaged tyres - Chargeable 

Punctured tyres - FOC

Vehicles are strictly for Singapore use only. If the hired vehicle is driven into Malaysia, the hirer shall be responsible for the full cost of Recovery / Towing charges back to Singapore in the event of a breakdown plus an unlimited liability should an accident occur. However, hirer may elect for the option to use the hired vehicle in Malaysia by informing Meridian Auto Leasing's office in advance so that, insurance, can be arranged at S$35.00 per day or S$300.00 per month. The excess liability for Malaysia use will be double of the Singapore excess.

The estimated rental charge for the period plus a deposit is payable upon taking delivery of the vehicle. Final adjustment will be made upon return of the vehicle and completion of the rental. Meridian Auto Leasing accepts all major credits cards.

An additional driver is required to register with Meridian Auto Leasing before he/she is allowed to drive the hired vehicle. Otherwise, he/she will not be covered by the insurance.

A maximum of one authorised driver and one additional driver for retail rental, while two additional drivers for corporate rental.

There will be a surcharge of S$5.00 per additional driver per dayl and S$60.00 per month for corporate rental.

Should the hirer wish to extend the rental period, it is important that Meridian Auto Leasing must be informed immediately. An advance payment is required to extend the rental period, failing which the hirer is driving without insurance.